SC Johnson is showing a TV ad for their "Off Clip-on" mosquito repellent, in which they tell viewers to go to a website to get a buy one get one free coupon. I was peeved to have to install some mystery coupon printing program to get my coupon, but uninstall and rollback took care of most of that. Still don't know what personal information they encoded into the barcodes though.
Today, I was going to use my coupon at the local K-Mart. But lo and behold, there's a big sign on the door saying they won't honor any "free up to a certain price" coupons, nor any internet or home-printed coupons of any kind.
I stepped up to the "courtesy" desk to ask, just on the off-chance (ha ha, "off" chance) that they'd take my coupon. My greeting was "Didjoo need sumfin?" I asked, got denied, said "guess I won't ever shop here again" and left.
I really resent the concept that all customers are fraudsters, trying to cheat the pathetic Sears Holding Company.
When I got home, I went to the K-Mart website to try to find a contact email or phone number. Not as easy as it should be. But you know what's funny? At the K-Mart website, they offer . . . . coupons. To print at home. From the internet.
Yeah.
So anyway, I spoke to somebody who said that since there was a sign posted, there really was nothing she could do. She refused to say whether this was corporate policy, but the manager will call me within two days, and it's up to him whether they'd honor my coupon. Ooooh, a sign. Anybody can print up a sign. Especially a sign that says that all customers are lying liars and cheating cheaters.
I told her that was unacceptable and as previously mentioned won't be darkening their doors again.
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