Does this bug you? Does this bug you? Does this bug you?

I am probably 50% at fault here. Maybe more, maybe less, but certainly not 100%. Dozens of times I've been checking out at Kohl's and just told them "no" when they asked for my email address. Earlier this month I guess I had a weak moment and gave it up.

Yeah, I got a $5 coupon, but I also got email after email after email. In fact I got ten emails within ten days.

I thought I'd get occasional emails from them. Not something every freaking day!

So I hit the link to unsubscribe. Seems simple enough, but I'm told it will take 7 to 14 days. Dear Kohl's, Perhaps you have heard of these new-fangled "computers" which can update databases in less than a second? They're amazing!

I'm also told that I can resume getting my inbox bombed by going to "My Account." When did I get an account? I don't want an account. I don't want my email to be in their records anywhere.

So I decide I'll try to email them to vent my frustrations. I hit the "Contact Us" link and the page displays an email address, but it's not an actual email address link, it's a link to another webpage. Like so -- customer.service@kohls.com. Dear Kohl's, When a piece of text display as an email hyperlink, then it should contain a standard "mailto" link. Period.

Anyway, on the webpage I'm sent to, there is a form to fill out with my name, email, and what it is I'd like to contact them about, which I dutifully fill out and hit GO and end up right back at the same page, with my information cleared.

Dear Kohl's, It's really very simple -- annoying customers is NOT a good way to increase business. Your ex-customer, Larry Mac


I just don't understand what marketing departments are thinking. They beg for your email address and then act like a kid in a candy store with a bottomless pocket full of change.

Yeah, you guys, it bugs me. It bugs me enough to not ever want to support your bottom line again.

Oh, and by the way, Kohl's. Get out with the everything on sale crap. I'm sure some people are fooled, but eventually even the most gullible are going to catch on. Just mark the prices reasonably and people will shop at your stores. Not me, of course, I'm done.