Monday, December 21, 2009

No Really, VERY Seriously.

Right-o, so pursuant to this post, I received a couple emails from Ford/SYNC. One of them was from "Tier 2 SYNC Support" and they promised me " we will take the appropriate measures to resolve the privacy breakdown with this situation."

So imagine my surprise when my inbox held the following this morning:


Dear Larry McXXXX:

The mobile phone number XXX-477-XXXX is no longer Active in your SYNC account.

The mobile phone number XXX-477-XXXX has been made Active in another SYNC account, and therefore is no longer the Active mobile phone number for your SYNC account. You will not be able to access Driver Services with this mobile phone number during the time it is Active in another account.

Please log in to your account, and add or select another mobile phone number as Active in your SYNC account. Please make certain that call blocker is turned OFF on this phone in order to access Driver Services.

If you did not request this change to your SYNC account, please contact a SYNC representative today at: http://www.syncmyride.com/Own/Modules/PageTools/ContactUs.aspx
We hope you are enjoying your SYNC.

Ford takes your privacy seriously. Read our complete Privacy Statement at http://www.syncmyride.com/Own/Modules/PageTools/Privacy.aspx.


Now, I have to assume this was related to having the LarryMac usurper fix his account. But once again, Ford decided to send me that guy's mobile phone number. OK sure, they haven't (so far) sent me his SSN and mother's maiden name. But I wouldn't put it past them at this point.

Yep, VERY seriously. They said so. Just ignore what they've actually done. They are taking Mr. McXXXX's privacy very seriously. See, it says so right up there.

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